Patient Support
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Welcome to our Patient Support Services page. Our goal is to help you manage your health with a team-based, patient-centered approach. We offer a range of services to support you after hospital or emergency room visits, help with medications, provide education, and support your mental health.
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After a hospital or ER visit, our care managers may call to help coordinate your care, answer questions, and support your recovery This helps prevent future hospitalizations and keeps your care on track.
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We help with patient assistance programs for expensive medications If you have trouble affording your prescriptions, we work with you and your pharmacy to find options that fit your budget.
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Our pharmacists review complicated medication lists to make sure your treatments are safe and effective They help simplify your regimen, check for drug interactions, and work with your care team to prevent medication errors and readmissions.
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We offer education classes for diabetes and heart health These classes teach you how to manage your condition, make healthy choices, and take charge of your health.
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Patient education and self-management support are available We provide easy-to-understand information, self-help materials, and ongoing support to help you reach your health goals.
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Our care team includes doctors, nurse practitioners, physician assistants, nurses, pharmacists, social workers, and behavioral health specialists We work together to coordinate your care and help you feel your best.
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If you have questions or need support, please contact our office. We are here to help you every step of the way.
Frequently Asked Questions About Family Healthcare | Irongate Family Practice
What patient support services are available at your practice?
Irongate provides patient assistance programs, medication reviews, education and self-management support, and care coordination. The team can also help patients navigate certain medication and healthcare access challenges.
How can patient support help me manage a chronic condition?
Patient support can make ongoing care easier by helping with medication management, education, self-care strategies, and coordination between members of your healthcare team. This can be especially helpful when managing complex or chronic health needs.
How do I contact the office if I have questions about my care plan?
You can contact Irongate Family Practice at 518-793-4409. The practice’s phone system includes options for appointments, test results and refills, referrals or medical records, prior authorization, billing, and other needs.
Have questions about your healthcare, prescriptions, records, or next steps? Irongate Family Practice is available to help you navigate your care with a comprehensive, patient-centered approach. Call 518-793-4409 to connect with the practice.
